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Acknowledgement
Terms and Conditions – Rental
While all vehicles are driven by authorized company drivers, the Renter is financially responsible for damages or losses that result from:
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Passenger negligence or misconduct
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Vandalism during stops or layovers initiated by the Renter
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Specific instructions by the Renter that result in unsafe vehicle usage or route selection
⚠️ In cases of accidents or total loss, full liability may be assessed based on insurance coverage and investigation results. The Renter may be responsible for uninsured amounts.
A pre-trip inspection report will be prepared by the company and acknowledged by the Renter before departure.
Upon return, a post-trip inspection will be conducted to assess for new damages.
Any damage or incidents must be reported immediately to [Company Name] through SMS, call, or in-app form.
All repair and replacement costs listed below are based on standard local service rates in the Philippines (Metro Manila pricing):
| Type of Damage | Description | Estimated Charge (₱) |
|---|---|---|
| Minor scratches (per panel) | Surface-only, no dent | ₱1,000 – ₱2,500 |
| Dent with paint damage | Moderate panel dent | ₱3,000 – ₱6,000 |
| Broken headlight/tail light | Depending on model | ₱4,000 – ₱7,000 |
| Cracked or shattered windshield | Front or rear | ₱8,000 – ₱15,000 |
| Punctured tire (repairable) | Single tire | ₱500 – ₱1,000 |
| Tire replacement (non-repairable) | OEM or equivalent | ₱3,500 – ₱6,000 |
| Interior damage (seat stains, rips, etc.) | Cleaning or upholstery repair | ₱1,000 – ₱5,000 |
| Lost vehicle documents or plates | Replacement through LTO | ₱3,000 – ₱7,500 |
| Towing (if caused by Renter's misuse) | Within Metro Manila | ₱2,500 – ₱5,000 |
| Administrative fee | Processing, assessment, coordination | ₱1,000 flat |
📌 A detailed invoice will be issued for any damage, and the Renter is expected to settle fees within 7 days.
The Renter must not:
- Instruct the driver to operate in flooded or off-road areas
- Instruct the driver to operate in high-risk locations (e.g., protest zones, construction sites)
- Request the vehicle to be left unattended with valuables inside
- Ask the driver to violate traffic laws or exceed passenger limits
The Renter is strictly prohibited from:
- Arranging third-party repairs
- Modifying or removing any vehicle parts
- Paying a repair shop directly
Any such actions are not reimbursable and may result in additional penalties up to ₱10,000.
The Renter will be held fully liable under the following circumstances:
- Any act involving alcohol or drug use by passengers affecting the journey
- Vandalism or theft caused by unsecured doors/windows
- Passengers damaging the interior or exterior during use
- Any involvement in criminal or reckless behavior
- Unauthorized persons attempting to operate the vehicle
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